![]() ![]() AT &T reduced billing costs by 30 percent and Sprint Nextel reduced customer care expenses by $20 million annually. STP Nuclear Power Plant went from total shut-down to generating the most electricity in the nation among two-unit plants. Franklin Pierce College reduced passive-aggressive behavior by 14 percent and increased trust levels by 15 percent. Employees at MaineGeneral Health were 167 percent more likely to speak up and resolve problems with colleagues after being trained in Crucial Conversations. Sprint Nextel saw a 93 percent improvement in productivity and a 10 to 15 percent improvement in quality, time, and cost. Organizational benefits of Crucial Conversations trainingįortune 500 organizations around the world have turned to the award-winning Crucial Conversations training to improve bottom-line results like quality, efficiency, satisfaction, safety, etc. See how a nuclear power plant went from total shutdown to industry leader in power generation, and is now in the top 25% in the nation for keeping costs low. Select 'yes' to be contacting on the form and a VitalSmarts representative will contact you shortly to discuss training options. Watch how they respond when Kiara gives them disgusting brownies from her 'grandmother's recipe.
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